Shipping Handling

Shipping & Handling Charges

Our shipping & handling charges are based on your merchandise total:

If your merchandise total is: Charge added to your order:
Up to $19.00 $5.99
$19.01 - $39.00 $7.99
$39.01 - $59.00 $9.99
$59.01 - $79.00 $11.99
$79.01 - $99.00 $13.99
Over $99.01 $15.99
EXPRESS (4 BUSINESS DAYS) $10, plus regular S&H
SUPERFAST (2 BUSINESS DAYS) $20, plus regular S&H
NEXT BUSINESS DAY (1 BUSINESS DAY) $22.99, plus regular S&H
SATURDAY $29.99, plus regular S&H
Restrictions apply. See below.

Rates subject to change without notice.

*International orders will display shipping, handling taxes and duties on the Order Review and Payment page.

*International shipping options:

Preferred: will arrive within 10 business days (Rural and remote areas may take longer.)

Immediate shipping: will arrive within 7 business days (Rural and remote areas may take longer.)

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Shipping & Handling Methods & Delivery Times

Pending credit card approval, in-stock merchandise sent via:

KingSize Shipping

One reason FedEx is the preferred carrier of KingSize is the unparalleled online delivery tracking provided to our customers. FedEx does partner with USPS through its SmartPost program, and your package may ship FedEx, but be delivered via USPS. For returns, your package will be picked up by USPS and delivered by FedEx back to our facility.

Standard Delivery: will arrive within 7 business days, to the contiguous US. In remote areas of AK, HI, APO, FPO and US Territories, your available items will be delivered via USPS Priority Mail. Please allow 20 business days for delivery.

Express Delivery: will arrive within 4 business days if ordered by 4:00 PM (Eastern). In remote areas of AK, HI, APO, FPO and US Territories, your available items will be delivered via USPS. Please allow 10 business days for delivery.

Superfast Delivery: will arrive within 2 business days if ordered by 4:00 PM (Eastern). In remote areas of AK, HI, APO, FPO and US Territories, your available items will be delivered via USPS Priority Mail. Please allow 7 business days for delivery.

Next Business Day Delivery: will arrive within 1 business day if ordered by 4:00 PM (Eastern). Not serviced in remote areas of AK, HI, FPO, APO, and US Territories.

Saturday Delivery: available on orders completed no later than Thursday or Friday by 4:00pm (Eastern). Not serviced in remote areas of AK, HI, FPO, APO, and US Territories.

*International shipping options:

Preferred: will arrive within 10 business days (Rural and remote areas may take longer.)

Immediate shipping: will arrive within 7 business days (Rural and remote areas may take longer.)

In rare occasions, a shipment may experience a delay in delivery and not reach you in the time expected. If your expected delivery date has passed, please check your order status on-line, contact us via email, or call (800) 806-4152, internationally, call +1 915 225-4974.

If you have a question regarding an order you placed, you may check your order status online. Please have your order number available.

Gift Certificates are shipped via First Class Mail and will arrive within 5 business days.

e-Gift Certificates are emailed to the recipient within 1 business day, if purchased before 4PM (Eastern), and within 2 business days if purchased after 4PM (Eastern). The purchaser's credit card will be charged the amount of the e-Gift Certificate at checkout.

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Track Delivery

Where's My Package?

*International orders are shipped using i-Parcel. You will need your tracking number located in your shipping confirmation email. Click here to track your international order:

One reason FedEx is the preferred carrier of KingSize is the unparalleled online delivery tracking provided to our customers. FedEx does partner with USPS through its SmartPost program, and your package may ship FedEx, but be delivered via USPS. For returns, your package will be picked up by USPS and delivered by FedEx back to our facility.

To check delivery status, first click here to view your Order Status. Click the Order Number you want to track. Then click the "Track It" link to view up-to-the-minute delivery details.

NOTE: if you don't see delivery information when you click on your order-tracking link, don't worry. We're in the process of carefully inspecting every item in your order for quality, and packing it carefully. As soon as we release it to a shipper, a tracking link will be available to you. Occasionally, there may be a 24hr delay in viewing tracking progress from the point of our transmission to the shipper’s first scan at one of their destination points. We ask that you please allow sufficient time for the shipper to provide updates regarding the progress of your order prior to contacting us.

As soon as we release it to a shipping carrier, you can track it from our distribution center right to your door.

Why Don't All My Orders Have a Tracking Link?
Whenever possible we'll provide tracking links so that you may track your order's progress on-line. Unfortunately, we are not able to provide tracking links or information for any package that is shipped using USPS as this information is not provided to us. When this is the case, please rest assured knowing that your package will arrive within the quoted timeframe on your order confirmation.

Certain tracking links will expire after 90 days online.

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Using a P.O. Box as a Shipping Address

We encourage you to use a street address as your ship-to address. When you use a street address, it's much more likely that your order will be shipped by a carrier who provides timely and accurate online tracking information. We'd also be happy to send your order to a P.O. Box via USPS. But, if we do, tracking information may not be available. For Express shipments to a P.O. box, USPS Priority Mail will be used. To learn more about USPS Priority Mail, please visit USPS.com.

*For international orders shipping address and billing address must match.

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Shipping to Multiple Addresses

You can ship your order to more than one address! Send a gift to one address and have the rest of your order shipped to you! You can also select gift options that include a free gift message and a gift receipt.

Please note that additional charges will apply to some gift options, and Shipping & Handling charges will be calculated for each additional address you ship to based on the total of each order.

*International orders can only be shipped to the billing address.

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Track Return

If you returned an item with our convenient Customer Return Label. Utilizing the tracking number associated with your label, please login to fedex.com to see if the package has been received by us. After we receive your package, check your order status to see if we have processed your return. Once we have, the status of your item will change to Returned. Return processing typically takes up to two weeks from the time you mail the return. Please allow sufficient time for returned item(s) to be received and processed.

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Contact Us

If you don't see the
answer you're looking
for, please contact us

Email

Phone

Call us toll free
(800) 806-4152

Write

King Size®
P.O. Box 8386
Indianapolis, IN 46283

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